Exchange and Return Policy

Exchange and Return Policy
An exchange or return may be requested in the following cases:
  • The product arrives damaged.
  • The customer receives a product different from the one ordered.
  • The product has a defect.
The following conditions apply:
  • The store must be contacted within 48 hours of receiving the order.
  • The product must be unused and in its original condition.
  • Clear photos showing the issue must be provided.
Opened or used products cannot be exchanged or returned unless the product has a confirmed defect.